Turn One Purchase Into a Lifetime Customer.
Every ecommerce business leaks revenue through unread notifications, abandoned carts, and unreachable customers. Fortis puts your order confirmations, delivery updates, and re-engagement campaigns on the channels your customers actually read.
Your Marketing Emails Aren't Being Read. Your Order Updates Are Stuck in Spam.
The average ecommerce email open rate hovers around 20%. Your SMS open rate is 98%. Yet most ecommerce platforms still treat email as the primary communication channel — sending order confirmations, shipping notifications, and promotional campaigns to inboxes where they drown.
Meanwhile, your customers are on WhatsApp. They're on Viber. They're on Facebook Messenger. And every channel they actually use requires a different tool, a different API, a different report.
Five places revenue leaks every day —
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High cart abandonment rate with no way to reach customers after they leave
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Order updates sent to email addresses customers never check
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No unified view of a customer's communication history across channels
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Phone numbers in your customer database are invalid, outdated, or ported
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Promotional campaigns don't track engagement per customer
Automated Order & Delivery SMS
VeloConnect delivers transactional SMS and WhatsApp messages for every order touchpoint — placement, shipping, delivery, and review requests. 98% open rates. Sub-3-second delivery. Full delivery analytics per message.
Abandoned Cart Recovery Across Channels
Recover abandoned carts with SMS reminders, WhatsApp messages, or Viber messages — whichever channel your customer last engaged on. Track link clicks via the built-in Link Shortener to attribute every recovered sale.
Clean Customer Database
VeloVerify runs HLR lookups across your customer database to identify invalid, inactive, or ported phone numbers. Before every major campaign, clean your list. After every registration, verify the number is real.
Unified Customer Timeline
Every conversation — SMS, WhatsApp, voice calls, support emails, social DMs — in one chronological view per customer. Your support team sees the full history before they reply.
Order confirmations
- VeloConnect (SMS/WhatsApp)
Shipping & delivery updates
- VeloConnect (SMS)
- Link Shortener
Abandoned cart recovery
- VeloConnect (multi-channel)
- Link Shortener
Post-purchase review requests
- VeloConnect (WhatsApp)
Flash sale promotional SMS
- VeloConnect (bulk SMS)
Database cleaning before campaigns
- VeloVerify (HLR)
Customer support via inbox
- VeloConnect (unified inbox)
Ready to Recover Revenue That's Already Yours?
Set up your first ecommerce campaign in less than an hour. No platform migration needed — Fortis connects to your existing Shopify, WooCommerce, or custom store via webhook or API.