Fewer No-Shows. Better Communication. Patient Privacy Built In.
Every no-show is a lost slot that could have served another patient. Every unreachable contact is a care gap. Fortis gives healthcare providers the communication tools to reach patients reliably — and the data protection standards to do it responsibly.
Your Appointment Reminders Are Wasted on Dead Numbers.
Healthcare providers lose millions of dollars annually to no-shows — and a shocking percentage of the reminder SMS sent daily never reach the patient because the phone number is invalid, disconnected, or belongs to someone else. Meanwhile, the few messages that do land often get ignored because they arrive on the wrong channel, in the wrong language, or at the wrong time.
Five places revenue leaks every day —
-
High no-show rates with no way to reach patients before their appointment
-
Patient contact databases full of outdated, inactive, or incorrect phone numbers
-
Appointment reminders sent via email — which patients don't read
-
No unified view of a patient's communication history across channels
-
Regulatory concern around patient data security and audit trails
Reliable Appointment Reminders
VeloConnect delivers SMS and WhatsApp appointment reminders with 98% open rates and real-time delivery confirmation. Send reminders 24 hours before, 2 hours before, or on any schedule that matches your practice workflow.
Verified Patient Contacts
VeloVerify checks every patient phone number in your database via HLR lookup — instantly identifying numbers that are disconnected, ported, or invalid. Fix contact data at the source, before you send a reminder to a dead number.
Cloud Phone System for Clinics
VeloPBX gives your clinic a cloud-based phone system — no hardware, no maintenance contracts. Route calls to the right department, record calls where legally permitted, and ensure your phone line is answered even during peak demand.
Privacy-First Foundation
All data is encrypted at rest and in transit. Full audit logs of every communication event. Role-based access — receptionists see appointment data, doctors see clinical context. Right to Erasure support for patient data deletion requests.
Appointment reminders
- VeloConnect (SMS/WhatsApp)
Patient database verification
- VeloVerify (HLR)
Clinic phone system
- VeloPBX
Prescription reminders
- VeloConnect (SMS)
Post-visit follow-up
- VeloConnect (WhatsApp)
Patient OTP for portal login
- VeloConnect (OTP API)
Communication timeline per patient
- VeloConnect (unified inbox)
Cut No-Shows. Improve Care Continuity.
Most healthcare providers see measurable reductions in no-shows within 30 days of switching to SMS and WhatsApp reminders. We'll help you get there.