How OTT Marketing Affecting on Industries’ Transformation
Everything marketers need to know about OTT/ Over The Top. OTT marketing affecting on lookalike industries via technologies. What is the definition of OTT? OTT stands for “Over The Top”…
Fortis Communications is the Silver Sponsor at #WWC22
Communication what fuels the modern age. Fortis Communications This year we are fulfilling the list of silver sponsors in WWC conference, the global telecom event is going to be hold…
Communication Platforms – Critical Role of Messaging in Education
I had quite an extended back and forth with the folks at Rocket.Chat, an open-source communication platform, before agreeing to an interview, hoping to tie down an angle. The firm serves…
A Short Introduction to OTT Platforms: Challenges, Opportunities and The Future
Over the past two decades, there has been a monumental shift in how people access and consume video content. With the universal access to broadband internet, numerous platforms like YouTube,…
RCS, the next generation of SMS, is the New OTT Platform
Messaging has emerged as the consumers’ preferred mode of interaction with brands. Business Messaging can longer be confined to the plaintext SMS that cannot support the sharing of rich media…
VoIP & AI going hand to hand to the next level of future
VoIP utilizes the Internet to make phone calls (to an increasing extent) used by businesses all across the globe. The use of AI is becoming increasingly common across numerous industries. The…
IVR (Interactive Voice Response): in the modern reality
What is IVR (Interactive Voice Response)? IVR stands for Interactive Voice Response which contains call routing capabilities, and it is an excellent tool that allows customers to seamlessly interact with…
Alert of telecommunication: Protecting Your Business and Customers with SMS OTP
Online scams have become an epidemic of their own and are affecting nearly every industry. Some helpful tips to protect your business from scams with the help of SMS OTP.…
The VoIP and Internet Telephony history sequence of (21th century)
2003-2004: Skype and Vonage In 2003, Skype — the company that would become the best-known name in video calling of its time — was founded in Estonia. It allowed for…
Telecommunication, AI & ML Interchangeably Improving the Communication Sector
Organizations in all sectors have long understood that good customer care is vital if business is to flourish. This is as true in the telecommunications industry as it is in any other. Operators today take a customer-centric approach to their processes, and advances in technology…