If you’re the only admin on your company’s VeloConnect account — or new to the admin role — these are the pages worth bookmarking. They cover the workflows that only an admin can do, grouped by what you’re trying to get done.
Team and access
- Inviting teammates — roles, seats, suspending users.
- Audit log — who did what and when.
Channels and senders
- Sender IDs — alphanumeric, numeric, per-country rules.
- WhatsApp templates — submit to Meta, manage approvals.
- Custom contact fields — extend the contact schema.
Phone numbers (DIDs)
- Phone numbers (DIDs) — request, KYC approval, assign, release.
Billing and pricing
- Topping up your wallet — manual and auto top-up.
- Transactions and invoices — wallet history, monthly PDF.
- Pricing and your rate card — tier comparison.
Compliance
- Compliance: export or delete a contact’s data — Right to Erasure and Right to Portability.
If your team has questions that aren’t covered here, contact us at [email protected] or +374 60 443310.